Both the HSE and the Audit Commission give specific guidance upon the management and supervision of contractors. The Audit Commission recommends an external independent quality and compliance audit, whereas the HSE advise that the level of monitoring depends upon the risks – the greater the risk, the greater the monitoring. It is key that your contractors meet these requirements and those placed upon them by your organisation; this can be ensured through a robust quality control process.
CORGI has years of experience in delivering quality control regimes to clients and aims to work with both client and contractor to ensure the service delivered to tenants is not only safe but effective and efficient.
CORGI quality control programmes use risk assessment to target specific areas of concern and provide a robust measurement of contractor performance. Detailed reports are provided at agreed intervals during any audit programme so that both clients and contractors are aware of the progress being made in service delivery.
"Since contracting CORGI Consultancy Services to carry out audits and quality checks over two years ago, North Lanarkshire Council have been extremely pleased with the standard of work and advice provided, which enables the Council to meet its duties under the Gas Safety (Installation and Use) Regulations and in particular the Council’s duty as a Landlord."
North Lanarkshire Council
CORGI is able to benchmark contractor performance against its database of other audit programmes and this enables clients to assess their contractor’s performance against others in the sector. This provides for a real measurement of contractor performance and can assist in future procurement exercises.
Our audit programmes focus on physical strip down inspections of appliances to give a true reflection of contractor performance and thereby ensure a robust reporting regime that clients can have confidence in. This will ensure you have confidence in your contractors and your organisation is achieving value for money.
Third -party audits (quality control) vary dependent upon contract, number of reports, type and depth of audits, geographical location and meetings. To arrange for one of our consultants to come in and review your requirements please call 01256 548 040 or e-mail consultancyservices@trustcorgi.com